ISO Certifications renewed, and this time we moved to BSI

Great news for everyone in the Elev8 team as once again we successfully renewed our ISO Certifications.  We hold three different ISO Certifications and because we changed certification body, we went for a full stage 1 & 2 audit across all three standards and passed them all.

BSI ISO-9001-quality-management-systems logo

ISO 9001

Quality Management System certificate number FS 784802
ISO 9001 requires organisations to demonstrate that they have a Quality Management System in place to ensure consistency and improvement, leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.
BSI ISO-14001-environmental-management-logo

ISO 14001

Environmental Management System certificate number EMS 784800
ISO 14001 requires organisations to have an environmental policy and action plan in place to manage their impact on the environment. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.
BSI ISO-45001-occupational-health-and-safety-management-logo

ISO 45001

Occupational Health & Safety certificate number OHS 784801
ISO 45001 requires organisations to manage risk, comply with legislation, have a safe working environment, promote communication to improve the health and safety culture. Organisations are also expected to plan, manage, and review occupational health and safety performance and continually improve health and safety.

You can find each of these certificates on the downloads page of our website.  To validate any of our ISO certifications please head to BSI’s website.

The external audit

This year we changed our certification body and decided to go through the full stage 1 & 2 audit across all three standards, with stage 1 being completed earlier this year.

For stage 2 of the process two experienced external auditors from BSI audited of our systems over three days.  A cross section of employees from Elev8 were involved, and two different site visits were conducted to see our operations in practice.  During the audit our systems and procedures were reviewed to ensure we are operating to best practice.  The auditors were thorough and covered all areas of our business including;

 

  • Leadership and strategic direction of our organisation
  • Customer satisfaction
  • Communication
  • Operational planning
  • Operational controls
  • Fleet maintenance
  • Purchasing & procurement
  • Marketing
  • Consultation
  • Employee competence
  • Occupational health
  • Internal audit
  • Incident investigation
  • Hazard identification and risk assessment
  • Emergency preparedness
  • Environmental controls
  • Legal and statutory requirements
  • Change management
F820RA HIAB for hire London

We caught up with Kay, Elev8’s Compliance Manager who told us about the team work behind integrating the services acquired at the start of this year into Elev8’s existing management systems.

“Over the last 6 months everyone has worked extremely hard, not only to achieve a successful outcome of the audit but also to embrace the changes made to our internal management system. Combining the systems of two companies into one has been a huge task, but everyone has worked as a team to achieve it and we have a fantastic foundation to build on. Well done everyone!”

Auditing Elev8 operations teams in action

As part of the audit process external auditors visited two of our customers sites to see our operations teams in action and check that they were working to standard. 

The first site visited was a university building where members of our team were cleaning windows using reach and wash from a first-floor terrace, and cleaning hard to reach windows using our P300 access platform.  As well as checking the working practices of our window cleaning and MEWP operations, the auditor inspected certification of equipment, checked that permits to work were in place, and that the site had appropriate risk assessment and method statements.

The second site audited was an industrial estate where our grounds maintenance team were performing a routine visit to cut hedges and tidy site.  As well as checking equipment, the auditor asked our team members to show them the process they were working to.  This included the risk assessment performed on arrival right through to signing the job off after completion.  Grounds maintenance is one of the new services that we integrated into our business earlier this year, and you can find out more about what services this team provide here.

Window cleaning by reach and wash pole in Sheffield
Elev8's window cleaning team at work during the external site audit

Why we moved to BSI

BSI Logo-9001-14001-45001-SSIP

We’ve held certifications in ISO9001; ISO14001 and ISO45001 for several years, but this year we decided to move our certifications to BSI.  

At the start of 2023 we acquired another local company which used a different certification body to Elev8.  We wanted to consolidate all our certifications under one body, and BSI were the natural choice.  As well as setting industry standards, BSI are the recognised globally as one of the most experienced independent assessors of best practice.

Here at Elev8 we pride ourselves on delivering safe high-quality services to our clients.  We strive to continually improve ourselves and welcome the fact that BSI will be auditing us every six months to ensure we consistently work at best practice and continually improve our business.

A huge thank you to the Elev8 team

2023 has been a very busy year for the Elev8 team. We would like to thank the whole team for continuing to deliver the high standards of service and safety we are well-known for through a period of high growth and change.  BSI did a fantastic job of thoroughly auditing our management systems, and we were delighted with the result.

Adam, Elev8’s HSQE Director had this to say about the process;

“ The Elev8 team worked hard this year integrating services and teams acquired from Cinderella Support Services into one business. Moving our certifications to BSI enabled us to consolidate all our certifications under one body. From experience I know how rigorous the BSI auditors are and saw this as an opportunity to ensure Elev8 is operating at best practice as well as continually improving the business. Going forward external audits take place every six months, with a total of five days of external audit ensuring we always stay on the ball”
“Thank you to everyone who was involved the preparation for the audit, the audit itself and of course to the Elev8 team for continuing to be diligent in your every day jobs. The wide scope of the audit meant that every division of our company was audited including the operations teams, maintenance department, traffic management, administration teams, human resources, hire desk, finance and of course the HSQE team.”

To find out more about Elev8’s certifications and memberships please click here.